Support

Email me at mail@rasmusnielsen.dk.

Common questions

  • How do I get help with an app?

    Email me with your iOS version, device model, app version, and a short description of what happened. Screenshots or screen recordings help a lot.

  • I was charged — can you refund me?

    All payments go through Apple. Visit reportaproblem.apple.com, sign in, and request a refund. If Apple declines and you believe it’s a bug on my end, email me.

  • How do I restore a purchase on a new device?

    Sign in with the same Apple ID used for the original purchase, open the app, and use “Restore purchases” in settings.

  • How do I cancel a subscription?

    Open the Settings app → tap your name → Subscriptions → choose the app → Cancel.

  • Do you have a feature request?

    Yes please — email me with the app name and what you’d like to see.

Still need help?

Email mail@rasmusnielsen.dk and I'll get back to you.

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